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Advanced Call RouterTM
User Manual
Altigen-comm Advanced Call RouterTM User Manual Page 28
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Testing Call Router
24
Advanced Call Router Manual
The “TestSQL” is the newly added da
ta source. This data source is
connected to the SQL serv
er’s “calldb” database.
3.
In Call Router, add a rule to access database.
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Advanced Call Router
1
Contents
3
Call Router DBUpdate Tool
6
Creating Route Rules
10
Show Workgroup Status
15
Building SQL Queries
17
Queue Announcements
18
To test Call Router:
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Testing Call Router
26
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